As a business presentation coach, I've witnessed countless professionals grapple with the fear of public speaking. One common pitfall that often hinders their confidence and credibility is the overuse of filler words - those pesky "um's," "ah's," and "you know’s" that can derail a powerful presentation. While these verbal crutches might seem harmless, they can significantly detract from your message and leave your audience distracted. The words of David Ogilvy, known as the Father of Advertising, are appropriate here:  "The best way to communicate ideas is to have them well-formed in your own mind." - David Ogilvy

Why Filler Words Matter

Filler words are often employed unconsciously to fill awkward silences while we gather our thoughts. However, their excessive use can portray uncertainty and a lack of preparation. As a business professional, confident communication is paramount. By eliminating filler words, you can enhance your professional image and deliver more impactful presentations.

Strategies to Conquer Filler Words

1. Self-Awareness is Key:

   • Record Yourself: With today’s technology it is easier than ever to capture your practice sessions and identify your most common filler words.

   • Seek Feedback: Ask a trusted colleague to provide honest feedback on your speaking habits.

2. Embrace the Power of Pausing:

   • Mindful Pauses: Instead of rushing to fill silence, pause intentionally. This allows you to collect your thoughts and gives your audience a moment to absorb your message.

   • Confidence Boost: Pausing demonstrates confidence and control, enhancing your overall delivery.

3. Slow Down and Speak Clearly:

   • Measured Pace: Slowing down your speech allows for clear articulation and reduces the likelihood of filler words.

   • Audience Engagement: A deliberate pace helps your audience follow your train of thought.

4. Thorough Preparation:

   • Know Your Material: Develop a deep understanding of your topic to avoid relying on filler words.

   • Practice Regularly: Consistent practice builds confidence and fluency, minimizing the need for verbal crutches.

5. Utilize Transitional Phrases:

   • Smooth Transitions: Replace filler words with intentional phrases like "Furthermore," "In addition," or "To summarize."

   • Audience Guidance: Transitional phrases guide your audience through your presentation, making it more coherent.

Conclusion

Mastering the art of the pause demonstrates confidence and allows your audience to fully absorb your message. As David Ogilvy, the Father of Advertising, wisely stated, "The best way to communicate ideas is to have them well-formed in your own mind." By stopping the use of filler words you will elevate your presentations and leave a positive impression.

Eliminating filler words is a journey, not a destination. In my own journey my dad and joining Toastmasters helped me overcome their use. As teen I had the habit of adding “you know” after almost every sentence. My dad would say to me, “No, Leslie, I don’t know.”  Even though I found it annoying it cured me of that habit. Early in my career I joined Toastmasters.  This helped me eliminate the use of “um” and “ah” in my speaking. With consistent practice and dedication, you can significantly reduce their presence in your speech. By mastering the art of public speaking, you'll not only boost your confidence but also ensure that your message is delivered with clarity, impact, and authority.

Remember, effective communication is a skill improved over time. By implementing these strategies and practicing regularly, you can become a more confident and impactful speaker.